This privacy and data policy discloses some or all of the ways Proshare and its associates gathers, uses, discloses, and manages the customer or client's data. Considerable efforts have been made to ensure we comply with the most up to data privacy and data regulation as at the time of issuing this policy statement (including the Data Protection Act 2018).
Specifically, we have ensured we complied with the new General Data Protection Regulation (GDPR) law which came into effect on 25 May, 2018 after being passed by the European Parliament in April 2016.
The legislation should give users of own platform greater control over the way in which companies collect and use their personal data, replacing old rules introduced in 1995 no longer fit for purpose given the subsequent growth of the digital economy.
Any Data Collector is required to contact Proshare at firstname.lastname@example.org and complete Proshare's data collector certification process. This may include providing additional information about the data being collected and data collecting technology being used; executing the applicable data agreement; and certifying compliance with our technical guidelines and specifications.
Proshare, or where relevant a designated service provider or staff, collects personal information that you voluntarily provide on this Web site, on our Mobile Application or offline, which may include your name, address, email address, contact information, credit card number, billing information, password etc. For example, Proshare or a designated service provider or staff collects personal information when you register on this Web site, request certain Proshare services or products, or submit the information to participate in any other promotion. If you do not provide certain personal information, not all functionality on the site will be available.
We use this information for carefully considered business purposes which also benefit our customers and which include some or all of the following:
You can also update your personal information however necessary. Please note that if you exercise choice in this manner, you will continue to receive communications concerning your account and products and services you requested, and in response to any requests for information by you. Please also note that this opt-out process may take some time to complete, consistent with applicable law.
Proshare or a designated officer takes photographs for content and security purposes and for inclusion the Quoted Company Investor Relations Pages of Proshare Markets and Gallery of Proshare WebTV, which is available to Proshare users worldwide.
Proshare undertakes not to disclose the information provided by the users to any person, unless such action is necessary to:
PProshare may also disclose your personal information to unaffiliated third parties if we believe in good faith that such disclosure is necessary to: (a) comply with any applicable law, rule, or regulation, or in response to a subpoena, court order, or other legal process, subject to Proshare's Law Enforcement Data Request Statement; (b) protect the interests, rights, safety, or property of Proshare or others; (c) monitor compliance with and enforce any terms of service on this Web site; (d) provide our services and products (including allowing a purchaser of Proshare or a Proshare division to continue to serve you); (e) perform other activities related to such services and products, including billing and collection; (f) provide you with offers or promotions from Proshare; or (g) operate the systems that provide our services and products properly.
The collection, further use, and/or disclosure of your information by Third-Party Providers or by other third parties is not the responsibility of Proshare. Rather, such collection, use, and/or disclosure is governed by the third parties' privacy policies.
Any personal information you provide to Proshare is kept on secure servers. Proshare uses security measures appropriate to the provision of the relevant product or service, such as reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information. To help us protect your privacy, you should maintain the secrecy of the logon ID and password you may have set up in connection with your participation in this Web site's service. Personal information is retained for as long as is necessary for the purpose for which it is collected, including legitimate business reasons, and/or legal and regulatory requirements.
Please note that it may take some time to process your request, consistent with applicable law.
We are required, indeed obliged to report any data breaches or cyberattacks within 72 hours of our becoming aware of it.
Proshare and the parties with whom we work (e.g., service providers, business partners, advertisers and advertising servers) may place, view, and/or use "cookies", Web server logs, Web beacons, or other electronic tools to collect statistical and other information about your use of this Web site and other websites. This information may include information about the IP address of your computer, browser type, language, operating system, your mobile device, device ID, geo-location data, the state or country from which you accessed this Web site, the Web pages visited, the date and the time of a visit, the websites you visited immediately before and after visiting this Web site, the number of links you click within this Web site, the functions you use on this Web site, the databases you view and the searches you request on this Web site, the data you save on or download from this Website and the number of times you view an advertisement.
Proshare and the parties with whom we work may use the information collected for various reasons, either on behalf of Proshare or for the other parties' own purposes, including research, analysis, to better serve visitors to this Web site (such as by enabling log-in, providing access to certain sections of this Web site, providing customized content, or presenting online advertising on this Web site or other websites tailored to your interests as described further below), to compile aggregate and anonymous information about usage of this Web site and other websites, other statistics, etc. However, if you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information. To opt out of Google Analytics, including Demographics and Interest Reporting, please click here.
Most browsers are set to accept cookies by default. If you prefer, you can usually set your browser to disable cookies, or to alert you when cookies are being sent. Likewise, most mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies entirely, or disable the collection of geo-location data. You need to set each browser, on each device you use to surf the Web.
Thus, if you use multiple browsers (e.g., Chrome, Safari, Internet Explorer, Firefox, etc.), you are encouraged/should repeat this procedure with each one. Similarly, if you connect to the Web from multiple devices (e.g., work and home), you need to set each browser on each device. Depending on your jurisdiction, you may be able to utilize additional cookie management tools. However, if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this Web site, such as the polls, surveys, contests, and product sales, and certain areas of the Web site for which you need to log in, will not function properly, and the advertising you receive when you visit this Web site may not be advertisements tailored to your interests.
Proshare, its designated service providers, or third-party advertisers or their advertising servers may also place or recognize unique cookies on your computer or use other electronic tools in order to help display advertisements that you see on this Web site or on other websites. Information about your visits to, and activity on, this Web site and other websites, an IP address, the number of times you have viewed an advertisement, and other such usage information is used, alone or in combination with other information, to display on your device screen advertisements that may be of particular interest to you. We may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising and product performance. Web beacons enable us to recognize a browser's cookie when a browser visits this Web site, and to learn which banner ads bring users to this Web site.
To "opt out" of advertising cookies placed by participating companies in the Self-Regulatory Program for Online Behavioral Advertising, and thereby limit the tracking of your online activity and the targeted advertising you receive, please click here. To "opt out" of advertising cookies placed by the Network Advertising Initiative's ("NAI") online behavioral advertising member networks, and thereby limit the tracking of your online activity and the targeted advertising you receive, please click here. To opt out of advertising cookies for Your Online Choices if you are based in the EU, please click here.
Other designated service providers assist Proshare with advertisement display functions and related analytics for this Web site. To opt out of Google Analytics for Display Advertising, please click here. To opt out of Facebook advertising on OTT devices, please click here.
Note that even if you exercise choice for targeted advertising, you will still receive online advertising.
The Proshare Advertising Code & Guidelines ("the Code") adopted by Proshare sets the criteria for acceptable advertising on all proshare suites/domains.
Created since 2009 to promote the professional application of best practice advertising guidelines for an investment portal, the Code is the cornerstone of our ethical application of self-regulation in the discharge of our responsibilities.
Administered by the board of directors, the Code is regularly updated to ensure it is current and keeps pace with consumer, regulatory and societal expectations. It contains 28 clauses that set the criteria for acceptable advertising that is truthful, fair and accurate.
More than that, it provides a clear-cut resolution of possible conflict of interest, role and opinion that may arise where journalists, analysts and researchers issue news, reports and opinion on entities previously, currently or proposing to advertise with, and on the proshare platform(s).
Proshare recognizes that when used professionally and fairly, online advertising provides the consumer/client with needed and useful information; and investors the basis to use such communication as they deem fit. Proshare therefore believes that online advertising for a market data firm should be patterned along the following guidelines:idelines:
Proshare may provide links to third-party websites, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.
Unless we explain otherwise to you, we'll hold your personal information based on the following criteria:
Here is a list of the rights that you have under the data protection laws. They don't apply in all circumstances. If you wish to use any of them, we'll explain at that time if they are engaged or not. Contact email@example.com to clarify your position. The right of data portability is only relevant from May 2018.
The user shall cooperate with Proshare in order to ensure the security of the information, and we recommend that the users necessarily choose their passwords carefully such that no unauthorized access is made by a third party. The users should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it.
If you are a copyright owner or an agent thereof and believe that any content on this site infringes upon your copyrights, your may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our designated agent or responsible official with the following information in writing:
Written notification of claimed infringement must be submitted to:
The Chief Operating Officer, Proshare, Proshare Nigeria Limited, The Upper Room, Plot 1, Lekan Asuni Close, Off Toyin Omotosho Street, Omole Phase II, Isheri LGA, P.O. Box 18782, Ikeja, Lagos, Nigeria. Phone: +234 1 762 4131 E-mail: firstname.lastname@example.org
If you are seeking permission to use our content or trademark or copyrighted work, kindly contact us via email@example.com or/and at the address above by submitting a letter titled: "Conformation of Compliance with Best Practice Reprint and Reuse" addressed to the Chief Operating Officer (COO), Proshare.
These rules describe the community practices of Proshare. Registration for our website forums, blogs and social media linkages is free, but we do expect you to observe our usage terms and conditions, which are intended to make your use of this website professional and informative.
Please read them carefully. If you post comments on Proshare website you are agreeing to adhere to these terms; and it applies every time you post a comment.
We want to encourage creative, original and thought-provoking discussions. The comments in our forums, blogs and news posts are not to be used as a free platform for the following:
NB: If you see or receive any communication in our website that does not comply with these Terms or that you consider is inappropriate, please report this immediately to firstname.lastname@example.org. We do not monitor the comments nor do we exercise any form of editorial control or censorship of any message on our news posts, forums and blogs but will act once such is noticed or brought to our attention.
*Disclaimer: Quotes from the website including comments made thereon may be used in news articles as these are purely for editorial comment.
There may be various points when we provide services to you where our interests and or those of our staff conflict with your interests. Equally, your interests may occasionally compete with those of other clients.
Where we are aware, including being made aware, that we are faced with a situation of competing interests, we will undertake all reasonable steps to protect your interests and ensure your fair treatment, in line with the duties we owe you as our client.
Proshare has a policy in place to handle conflicts of interest so that we act with an appropriate degree of independence from our own interests when transacting with you or dealing on your behalf. The policy ensures that we identify, prevent and manage conflicts of interest, including ongoing monitoring of the effectiveness of the arrangements. The policy is regularly reviewed by senior management to ensure our arrangements remain robust and fit for purpose.
Some of the conflicts that could arise are shown below, we expect you to consent to us acting in these situations:
Examples of such situations include:
We will ensure that transactions into which we enter on your behalf are on terms that are not materially less favourable to you than if no potential conflict had existed.
When conducting business for you, we may receive from or pay to a third party commissions or other benefits in relation to that business. For any such commissions or benefits, we will ensure that these arrangements provide for an enhancement of the service to which they relate and that they do not prevent us from acting in your best interests.
For any business where you are introduced by a third party, we may have made a payment to the introducer or pay ongoing commissions. You may request details of these payments.
We provide a range of services and may possess information of a confidential or non-public nature which we are under a duty not to disclose or use for our own benefit or anyone else. We will therefore be unable to use this information on your behalf or disclose it to you. In providing our services under the Agreement, we are not obliged to disclose or take into consideration any information, fact or matter that disclosure of which would be a breach of a duty of confidentiality to any other person or result in a breach of any applicable law or regulation.
To help us serve you better, Proshare actively seeks and identifies quality relationships and joint venture engagements between service providers, operators, researchers, data owners, brands, broadcasters, publishers and independents to create original content for dissemination across our platforms.
Some of these relationships are paid for either as sponsorship packages or as barter arrangements that allow parties co-finance and share the exploitation rights to that content and its intellectual property.
For further information on this Privacy and Data Policy, feel free to call us at 0700 PROSHARE or e-mail email@example.com