Wednesday, September 15, 2021 /
09:09 AM / By Adolrah Boyejo, Analyst, Phillips
Consulting / Header
Image Credit: Forbes
More than ever before, employees are losing
connection with their organisations and leaders. According to research
conducted by an American-based research institute, Workforce Institute (2021),
52% of 2,000 surveyed employees actively search for new jobs, while 46% feel
disconnected from their company.
The impact of the coronavirus inspired a higher
level of engagement and resilience from both employees and their employers
throughout the pandemic year 2020 compared to previous years. Unfortunately,
employers have been under enormous pressure to mitigate the effect of the
crisis on the business without realising its impact on their employees' wellbeing and engagements. After a year of thriving through the global pandemic
with virtual meetings, remote working and the new transition to a hybrid work
model, employees have experienced a significant shift in their relationship
with their employers.
For some, experiencing the pandemic was an
eye-opener to re-evaluate their relationship and connection with their
employers, organisation and jobs.
Recent researchers have identified the following as
common stressors that have affected employee-employer connection;
- Human interaction: Employees do not experience a personal connection
with their employers beyond work activities, zoom meetings, sharing of physical
space, or other company-wide activities.
- Communication: According to a recent survey article by
Marcel Schwantes (CHO and Founder of "Leadership from the Core"), 91% of
employees think that their leaders lack communication skills; hence, they feel
unheard, less informed, insecure, and unmotivated to achieve the company's
- Recognition: A recent survey on recognition and rewards
shows that 43% of employees will feel valued if they are recognised and
appreciated for the resilience and flexibility they have shown since the
- Culture: Workforce Institute (2021) suggests that 42%
of employees agree that work culture is becoming worse during the pandemic
because of the inability to reinforce a healthy and cohesive workplace.
- Trust: For
some employees, finding a new employer is better than staying with an employer
that lacked trust in them during the pandemic.
The impact of a highly disconnected workforce may
impair the overall performance of the organisation. It will make good business
sense for employers to proactively create a better human connection with their
workforce. Some actions employers can adopt to achieve this includes:
- Create a climate that encourages open communication
that allows employees to freely express their thoughts, ideas, and concerns.
- Request for feedback, input and suggestions from
employees to address company-wide issues.
- Foster a healthy work culture of empathy and
- Be intentional about understanding relevant facts
about your team members' personalities, motivation, abilities and values.
- Recognise and motivate employees for doing their
- Ensure to provide regular and human-centric
feedback on employees' job performance.
- Establish clear intentions and practical actions to
support employees' personal and career growth.
- Engage in unofficial telephone calls and physical
meetings to foster human interaction and personal connection with team members.
- Encourage team members to observe a healthy
- Celebrate individual and team wins.
- Establish a great internal communications strategy
to cascade information from management to employees to avoid rumours, mistrust,
When employees feel emotionally and mentally
connected to their employers, colleagues, and culture, they become more
invested in the current and future successes of the organisation.
The post Why
Employees feels Disconnected from the Business first appeared in The Phillips Consulting on
September 08, 2021.
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