FirstBank Launches ChatBANKING On WhatsApp


Thursday, August 02, 2018     08.46AM / FBN Release

FirstBank has announced the launch of chat banking on WhatsApp. FirstBank customers can leverage the real-time messaging capabilities of the WhatsApp Business solution to check their account balances as well as perform simple banking queries.

The launch which took place on Wednesday, August 1, 2018, is in its pilot phase and is available to a select group of customers, after which it will be made available to all customers. Additional details on the solution would be provided in the coming weeks as customers are encouraged to keep interacting with the Bank on its various social media channels for updates.

“Customers’ expectations are constantly changing and it’s our duty as a customer focused bank to ensure that our customers are provided with the means to carry out banking services through any channel they desire,” said Mr. Chuma Ezirim, Group Head, E-Business, First Bank of Nigeria Limited. “We are constantly seeking new ways and opportunities to meet customers at their preferred touch points and we understand our customers are actively engaged on WhatsApp.”

With FirstBank chatbanking on WhatsApp, it is not just about staying connected with friends and loved ones, but also keeping in touch with your bank anytime and anywhere you are.


Proshare Nigeria Pvt. Ltd.



Related News

1.       FCMB Bank (UK) Limited Launches Personal and Business Banking Proposition to Deepen Inclusiveness

2.      Requesting The Removal Of A News Story From Proshare – Process

3.      Oando and JV Partners Commission Clean Water Scheme in Agbere Community, Bayelsa State

4.      FMDQ Relocates to a New Office

5.      Fidelity Bank Responds regarding the Protests at its Offices in Lagos

6.      FBNQuest Expands Financial Resource Centre in Lagos Business School

7.      FBNQuest Launches Building Together Initiative

8.     Companies To Inspire Africa 2018 Submission Deadline Is June 22

9.      “Pursue your Aspirations”, FCMB Inspires Customers in a New Thematic Campaign

10.  FBNQuest Merchant Bank Receives Accolades for Impactful Deals

11.   First Registrars Launches Mobile App to Enhance Investors’ Experience

12.  Forte Oil Plc Obtains Exclusive Right to Distribute Chevron’s Havoline Motor Oils



Related News