Wednesday, July 08, 2020 /
08:50AM /Firstbank/Header Image: Firstbank
Bank of Nigeria Limited, Nigeria's leading financial inclusion services
provider, has announced that its mobile banking application, FirstMobile has
been upgraded with new and improved features to promote safe and convenient
Mobile Banking experience for customers.
Bank's award-winning and dynamic mobile banking application has been redesigned
with improved security and self-service features to ease the navigation
capability and proficiency of customers. Its unique cool blue colour background
gives it a more appealing interface for customers to enjoy a unified and
streamlined banking experience whilst going about their day to day activities.
is now embedded with a card protection service for customers to enable and
disable cards on channels, account switch off as well as second-factor
authentication and device registration. With the upgraded FirstMobile,
customers can remotely initiate the request for a new debit card as well as the
replacement of a lost or damaged one, whilst managing activities on their card
and account, thus balance enquiry and statement, amongst others.
biometrics for transactions is another innovative security upgrade on the
application to validate transactions. This feature includes fingerprint for transactions,
allowing the customer to use his or her fingerprint to consummate all
added features include frequent transaction; dashboard flexibility and
personalisation; smoother transaction experience and improved beneficiary
the frequent transaction feature, the user is able to easily access his or her
frequently completed transactions - airtime, transfers and bill payments - and
reinitiate such with the clicks of a button. This is an additional menu which
can easily be accessed from the dashboard. Airtime top-up and data
purchase have also been improved, as customers are able to select phone numbers
directly from their phone contacts.
application has been upgraded with a smoother experience on funds transfer,
bill payments and airtime transactions as customers can add and delete
beneficiary without having to repeatedly enter the recipients' details over and
over again. Users can also take a photo or select from the Avatar (available
icons) to personalize their dashboard and beneficiaries for Transfers, Bills
Payment & Airtime Transactions by uploading a picture to associate with
their beneficiary, especially the more frequent ones.
dashboard has been designed to reflect the lifestyle and social pattern of the
user as it can be customized by adding any profile picture of choice. The
dashboard also enables users to monitor their spending patterns over a period.
It shows the inflow and outflow of funds on their account.
need of a loan to meet that pressing need, FirstMobile has you covered and puts
you at an advantage with the FirstAdvance and Nano Loan features.
on watching the next blockbuster in your favourite cinema, with FirstMobile,
you can book for movie ticket(s) ahead of time, thereby averting the risk of
being told the movie is sold-out upon getting to the movie theatre. You can
also book for flights at your earliest convenience on FirstMobile.
upgraded FirstMobile is built to reflect FirstBank's resolve at reinforcing the
digitisation of our payment systems, whilst putting our customers at an edge to
conveniently meet their everyday needs at any time, irrespective of where they
are. Indeed, this upgrade makes the application new, as it is designed to suit
the social pattern and lifestyle of our customers." said Chuma Ezirim, Group
Executive, e-Business & Retail Products.
over 3.7million active users on FirstMobile across android and ios devices, we
remain steadfast at regularly reinventing our services on the App with dynamic
and innovative capabilities to resonate our focus to deliver state of the art
digital solutions to all our customers at all times, irrespective of where they
are" he concluded.
recently, FirstMobile was awarded the "Best Mobile Banking App" in the country
at the Global Business Outlook Awards.
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