Monday, December 11, 2017 7:10PM / FirstBank
First Bank of Nigeria Limited has
continued to demonstrate its commitment to providing the best financial
solutions to its customers and driving financial inclusion among the
under-banked and unbanked populace.
The Bank launched Agent banking
services, on the refreshed Firstmonie brand, to provide customers access to
banking services in areas where they live and work. Firstmonie Agents, who
are positioned within communities with limited or no banking penetration are
regarded as the “bank branch” closest to customers around their locations.
Customers are able to open accounts, deposit cash into any account, withdraw
cash from any bank account, buy airtime, pay bills, and do so much more.
Firstmonie Agent is a unique channel that seeks
to solve transaction problems in rural and semi-urban locations across the
country. Through its Agent network, the Bank is committed to providing
convenient services that endear trust and solve real problems for customers. It
would save time and travel costs; transactions are PIN protected and safe; and
banking products are more accessible to customers.
According to Chuma Ezirim, FirstBank’s Group
Head, eBusiness, “Providing access to financial services in remote locations
remains a challenge in the formal financial sector. Through our Agent network,
we are surmounting this hurdle by taking affordable financial services to rural
residents. When people have access to convenient financial services, their
lives could become better. They are able to save money and invest, access credit
to support their small business or to keep their children in school, access
better health care, and feed better. Overall, access to financial services has
huge benefits for all. We encourage our customers to look out for the
Firstmonie Agent locations closest to them” he added.
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