Tuesday, October 08, 2019 / 05:48 PM / Ecobank / Header Image Credit:
Ecobank
The
Managing Director, Ecobank Nigeria, Patrick Akinwuntan has expressed
appreciation to the bank's customers for their patronage over the years,
assuring them of sustained excellent service delivery that would surpass their
expectations. Flagging off the 2019 Customer
Service Week at the Ado Badore branch
of the bank in Lagos on Monday, the Managing Director, Patrick Akinwuntan who was represented by Head, Branch Network, Titi Olarinde noted that the
Customers Service Week presents huge opportunity to
thank and celebrate customers of the
bank, stating that the bank
will remain committed to excellence in products and services delivery at all
its touch points.
He
restated the bank's commitment to a service mantra that puts the customer
first, noting that the theme for this year's Customer Service Week "Magic
of Service" aptly describes the DNA of every Ecobanker. Further, he advised the
customers to always share their feedback about the Bank's service through its
available channels of communication in order to serve them better. "Your wish
is always our command, we will always endeavor to exceed your expectations".
Customers
who spoke at the event eulogized the Bank's excellent service delivery across
all its channels. They also renewed their avowed commitment to continue to do
business with the bank.
The
event attracted His Royal Majesty, Oba Hafeez Olakunle Badru, Elejigbo of
Lamgbasa and other high ranking traditional rulers in the area including
businessmen, traders and artisans, among others.
Olarinde
also performed Guest Tellering role by attending to various customers at the
branch.
The Customer Service Week is a
global event established by the International Customer Service Association. It
is a weeklong activity from October 1st - 5th, 2018 dedicated to
raising awareness on customer service and the vital role it plays in successful
business practices. The chosen theme for this year is "Magic of Service".
During
the week, Ecobank senior staff members across the bank will be available
to serve customers as tellers in
branches.
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