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Thursday, April 08, 2021 / 06:04 PM / NSE / Header Image Credit: MTN
MTN Nigeria
Communications Plc (MTN Nigeria) wishes to
clarify the news in The media regarding dispute with banks and our customers' inability to purchase airtime using banking channels.
The sale of
airtime through our banking channel partners was temporarily
suspended by the banks on April 2, 2021 due to a
dispute over the reduction in cost of sales associated with the
channel. However, services were restored on Sunday, April 4, 2021 with
customers able to access all services following the
intervention by our regulators. We have also reverted to the
initial commission structure, while we engage with the
banks to agree on a pricing basis that will result in the
reduction in the costs and align with best international practice.
The impact of the
disruption was minimal on our operations as we were able to successfully
activate alternative channels to enable our customers purchase airtime and
stay connected. We regard the banks and other Financial institutions as valued
stakeholders in our business channels and we will continue to
work towards a mutually beneficial business relationship.
MTN Nigeria's
intention has always been geared towards business optimization to the
benefit of our customers, shareholders and indeed the
country. As a result, the good
of our customers influence every decision we take. We will continue to live
our values that 'everyone deserves the benefits of ad
modern connected life'.
Visit MTN Nigeria Communications Plc IR Page in Proshare MARKETS
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