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Friday, April 10, 2020 / 12:55 PM /First Bank
First Bank of
Nigeria Limited, the leading financial inclusion bank in Nigeria, has reassured
its customers that it would remain steadfast and ready to show up for them at
these "unprecedented times."
The Bank, in a
statement released on Thursday and signed by its chief executive officer, Dr.
Adesola Adeduntan, hailed its Nigerian customers for their resilience
especially in the last two weeks despite the coronavirus (COVID-19) pandemic
ravaging the country.
"As I reflect on
the last two weeks, I am comforted by the resilience of our people," the bank's
chief said.
Commenting on
FirstBank's strides in the last one week, Adeduntan disclosed that the lender
has over 53,000 agents across the country who have processed over 5 million
transactions with differing values in the last week alone.
"We've
recorded approximately 2.5 million withdrawals which amounts to N35 billion
across our ATMs over the last week.
"Our larger
corporate customers have done over 1,700 succesful transactions worth N6.8
billion on our e-bills platform during this challenging period.
"Nigerians
with FirstBank cards have used them 21 million times to make payments or
withdrawals worth N268 million as they rely on us to settle their banking
needs.
"Our customers
have made transfers over 10 million times with a total value of about N615
billion across our digital channels."
The FirstBank CEO
further assured its customers that the bank is working tirelessly to ensure
that banking transactions continue seamlessly, and that COVID-19 will neither
slow it down nor defeat its workforce.
"Expertise and
resilience are in FirstBank's DNA. We are holding up our side; and COVID-19
will not slow us down."
"More than ever
before, the bank will uphold its promise to its customers to be there for them
"and put them First.
"We recognize our
role in keeping the engine going, keeping society going and recognize further
that it is our responsibility to remain at the forefront of this.
"Our
unparalleled network and total coverage of the nation serve us all well at this
time; ensuring that safe alternative channels are available for our customers
24/7.
"Rest assured
that we are in this together and together, we will emerge stronger at the end
of this period because this too shall pass," he further assured.
Adeduntan, while
reassuring Nigerians of FirstBank's commitment to support the fight against
COVID-19, however said that customers can reach the bank via its email - firstcontact@firstbanknigeria.com and through their relationship managers, throughout
the lockdown period.
Since its
establishment in 1894 (125 years ago), FirstBank has consistently built
relationships with customers focusing on the fundamentals of good corporate
governance, strong liquidity, optimised risk management and leadership. Over
the years, the Bank has led the financing of private investment in
infrastructure development in the Nigerian economy by playing key roles in the
Federal Government's privatisation and commercialisation schemes.
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