COVID-19 Pandemic Has Hit Every Industry Hard, And the Insurance Industry Is No Different

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Tuesday, May 26, 2020 / 09:00 AM / Sponsored Post / Digita Weboutreach

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While the companies have collected themselves and are making amends to meet the challenges of the present situation. These changes will also try to curb other issues that might arrive shortly. With that being said, following we are explaining the biggest changes that will shape the future of the insurance industry.


Cyber-Risks Continue to Grow

During the COVID-19 Pandemic, more people opted to work from home than ever. This was made possible by the power of the internet. You see, several other epidemics took the world by a storm including the Spanish Flue and Black Death.

In those times, people had to strive for every single penny. But even with things being tough, we are a lot better if compared with people from that time. This is sole because of the internet. Anyways. Cyber risks continue to grow, and if you want a sense of financial security, then you better get insurance. Yes, the Australian Pensioners Insurance has got your back, and it keeps hackers from getting into your account and wiping it dry.


We understand if you are hesitant for getting an insurance cover like this because of the added cost, but it gives you unprecedented security, which is worth your peace of mind.


Payment Grace Period Extension

People who are having a hard time financially because they were fired from their job can have a possible sense of relief in terms of a new insurance cover. There are some auto and home insurance companies that are coming out of their way and offering help to those in need. There are several examples around the world where states have ordered that all companies should offer a 60-day grace period for payment.


Digital Transformation at Its Best

The Digital Transformation is also having its effects on the insurance industry. This transformation is aided by Artificial Intelligence and Machine Learning. Other technologies including Natural Language Processing and Neural Networks along with computer vision are also doing their part in this transformation.

The insurance industry is currently going through a state of detect and repair and will soon go to predict and make the process easy for the future.


Disposing of an Obsolete Structure

The current crisis has highlighted some serious threats to resilience posed by insurers. The current outdated system is soon to be replaced with a simple and agile system that will steer the future toward organizational simplicity.


Changing the Workforce

The current pandemic has created a need for instantly training of employees and implement AI and machine learning to help employees improve their productivity. This will soon lead the way for an optimized digital journey opportunity for both sale and service. It will help personalized and omnichannel customer service.

Companies will need to adopt digital products along with add on services and establish a monitoring service for abnormal activity. You will need to build a remote workforce culture that will rely on data-driven insights for accurate and enhanced business continuity plans.


Proshare Nigeria Pvt. Ltd.

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Proshare Nigeria Pvt. Ltd.

Proshare Nigeria Pvt. Ltd.

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