Registrars impress with prompt resolution of investor complaint(s)

Proshare

Wednesday, January 29, 2014 / Share Support Services

 

The resolution of investors’ shares complaints and concerns represent the key service rendered by the Share Support Service (SSS) Unit of Proshare NG and we remain committed to discharging this tedious service as a component of our contribution to the market.

 

Recently, a concerned investor contacted the SSS Unit via its official email address sss@proshareng.com on his outstanding dividend warrant(s) in relation to Zenith Bank Plc.

 

SSS took up the matter with the registrars and related parties and received a prompt response with an immediate forwarding of the appropriate mandate form to the shareholder/investor to fill so that the outstanding warrants can be directly credit into his bank account.

 

Earlier, we had also acted on behalf of the same shareholder based his outstanding UBA dividend warrants with African Prudential Registrars Plc which was formerly known as UBA Registrars Ltd.

 

We encourage numerous investors with similar shares related issues to contact Proshare Share Support Service Unit via sss@proshareng.com or by visiting the Share Support Service Portal on www.theanalystng.com to address seemingly intractable complaint(S) related to their capital market activities.

 

This does not preclude access and utilisation of the vehicles and platforms open to investors vide the NSE or/and SEC; this simply helps resolve issues amicably rather than deal with wrongdoings which the regulators are statutorily empowered to deal with and are positioned to discharge. Ours is to simply act as a facilitator of resolution pro-bono.

 

WATCH OUT FOR OUR WEEKLY INVESTOR CENTRIC PROGRAMME – the Nigerian Investor – ON WEBTV.

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