Our attention has been drawn to scam emails being sent out by fraudsters, requesting our Customers to update their Account Information by clicking on a supposed LINK or replying to the email. The web page then requests Customers to provide sensitive information about their accounts, Passwords, ATM Card Details & Personal Identification Number (PIN).
Please note that FCMB will never ask for your ATM Card PIN under any circumstance, neither would we ask you to verify your Account information. Kindly disregard such mails and DO NOT disclose your ATM PIN and Account information to anyone.
If you have visited such sites in the past, kindly change your PIN immediately or call our Contact Centre on 01- 2798800 OR 0700 FCMB-MY-BANK (0700 3262 692265) if unclear of the necessary steps to take.