April 19, 2010
Afribank Nigeria Plc has emerged the Central Bank of Nigeria (CBN) Best Bank in Owerri Clearing Area. This is in recognition of the bank's excellence in seamless and error free transactions.Management of Afribank expressed appreciation to the apex bank's for the recognition of efforts made by Afribank in providing best banking practices and operations.It assured that the award will spur it to continue to deliver excellent banking services at all times and exceed stakeholders' expectations.
Afribank is presently implementing a reliable banking application technology, T.24, which is reputed as the best in the world. This enables its operations to run seamlessly. The re-engineering efforts of the bank has positioned it to operate with zero error tolerance while the bank's workers are exposed to continuous excellent customer service training impacting greatly on their service delivery processes.
For many years, the bank has consistently proven to be a responsible corporate institution by initiating strategies to move it forward. The strategic business units (SBU) recently introduced to segment and capture target markets have further revolutionised the operations of the bank to yield positive indices.The bank has leveraged on this to drive its businesses, offer superior products and consistently deliver on its brand promise to satisfy customers.